Payment, Download & Refund Policy

Payments

We accept payment by any of the following methods:

  • Visa, Mastercard or American Express (processed using Stripe)
  • Apple Pay (processed using Stripe)
  • Google Pay (processed using Stripe)
  • Samsung Pay (processed using Stripe)
  • PayPal

We use Stripe for most payment methods, please view details on security here https://stripe.com/docs/security/stripe

Product Download

Our products are currently delivered by Internet download only. After your purchase has been approved we will process your order. Orders are typically processed within one (1) hour but could take as long as twenty four (24) hours to complete. Once your order has been processed we will send you a confirmation email using the email address you provided on our order form.

This email will serve as your electronic purchase receipt and will contain the information you need to access our product downloads.

Downloads from our servers are closely monitored to ensure you are able to successfully access our products. While we are flexible and allow you to complete a reasonable number of downloads we will not tolerate download abuse. We reserve the right to terminate your access to our download servers.

Refunds

We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds.

Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within seven (7) days of your original purchase.

Refunds can be sent back only to the original payment method used in a charge. It’s not possible to send a refund to a different destination (e.g., another card or bank account).

Refunds to expired or canceled cards are handled by your card issuer and, in most cases, credited to your replacement card. If no replacement exists, the card issuer usually delivers the refund to you using an alternate method (e.g., check or bank account deposit). In rare cases, a refund back to a card may fail and this process can take up to 30 days from the post date, after this other arrangements for the refund will be made.